Entitlements Coordinator for Intake

Project Renewal is a leading non-profit organization with the mission of ending the cycle of homelessness by empowering individuals and families to renew their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $120 million, Project Renewal is one of the larger social service nonprofits in New York City.

Title:     Entitlements Coordinator for Intake     

Location: Property Management                                                                     

Overall responsibilities:

Under the general direction of the Director, the Entitlements Coordinator for Intake is responsible for performing the intake functions for potential tenants as well as acting as a resource for both tenants and staff to inform them of the various city, state and federal entitlement programs; performs related duties.  

Essential Duties and Responsibilities:

·       Making eligibility determinations, processing applications, and developing and maintaining waiting lists for low-income housing.

·       Reviewing housing applications and making initial eligibility determinations for applicants referred by the Department of Homeless Services (DHS) and other government agencies.

·       Coordinating the intake process, including scheduling of interviews with clinical and medical staff and inputting appointments and updates into the FOOTHOLD/AWARDS system.

·       Coordinating all aspects of the move-in process, including preparing initial lease and move-in documents, coordinating room readiness with maintenance staff, scheduling lease signing, and conducting orientation for new tenants.

·       Assisting tenants with entitlements, Shelter Plus Care and section 8 applications, as well as with certifications and re-certifications.

·       Providing tenants and clients with information and direction in acquiring and maintaining entitlements with city, state and federal entitlement programs.

·       Providing up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff.

·       Tracking and processing rent and rent subsidy payments.

·       Acting as Liaison to agency’s Fiscal Office, as well as with local representatives of city, state and federal entitlements programs, including Social Security, Medicaid and HUD.

·       Tracking vacancies, processing data, and preparing and submitting reports.

·       Serving as Liaison to city housing placement specialist.

·       Coordinating and assisting with lease renewals, compliance requirements, and grant maintenance tasks.

·       Other duties as assigned by Director or supervisory staff.

Qualifications:

1.      A Bachelor’s degree from an accredited college or university; or

2.      Associate’s degree plus two years of property management/administrative experience and experience working with special needs populations; or

3.      High School diploma or GED plus four years of property management/administrative experience and experience working with special needs populations.

Preferred skills: Excellent oral and written communication skills and organizational skills; proficiency in Microsoft Office Suite, particularly Excel; knowledge of case management and property management databases, including FOOTHOLD/AWARDS and MDS; experience working on entitlements and in housing management; familiarity with LIHTC requirements.

Effective September 13, 2021, all newly hired Project Renewal staff must: 1) provide one-time status verification of being fully vaccinated against Covid-19 OR 2) provide verification of first does of a two-dose series of Covid-19 vaccination.

To apply: e-mail resume with cover letter indicating position and salary requirements to:  or careers@projectrenewal.org